Frequently Asked Questions

Everything you need to know about MatchMGT. If you can’t find your answer here, email us at[email protected].

General

What is MatchMGT?

MatchMGT is an app for managing your personal relationships and contacts. It lets you keep all your contacts in one place with full profiles, analyze chats with AI, manage availability, get reminders and discover things to do in your city.

Who is it for?

For anyone who juggles lots of contacts and conversations and wants to get better organized without relying only on memory or scattered notes.

Which platforms can I use it on?

MatchMGT runs right in your browser on your phone, tablet or computer. You can also install it as an app (PWA) on your home screen on Android or iOS, no app store download needed.

What does MGT stand for?

MGT is short for "Management". MatchMGT literally means Match Management: the idea of managing your contacts and relationships in an organized, smart way instead of leaving everything to chance or memory.

Plans and pricing

Is there a free version?

Yes. The free plan lets you add up to 5 contacts with the basic features: full profile, availability calendar and reminders. It never expires. AI chat analysis and the other AI features are part of the premium plan.

What does the premium plan include?

The premium plan unlocks unlimited contacts and every current and future feature of the app. Premium users also get priority support.

How much does the premium plan cost?

It costs $5 USD per month, processed securely by Polar (by card). Polar is the merchant of record: it handles taxes and shows you the amount in your local currency.

How do you know if I’m in Argentina?

We use Cloudflare’s geolocation header to detect your country automatically and show you the most convenient payment option. You don’t need to set anything up manually.

Can I cancel anytime?

Yes, you can cancel your subscription anytime from your profile. You keep premium access until the end of the period you already paid for, with no extra charges.

AI analysis

How does AI chat analysis work?

Export your WhatsApp conversation as a text file (.txt) and paste it into MatchMGT. Our AI (Claude by Anthropic) analyzes the content and gives you a summary of interests, detected personality traits, suggested conversation topics and personalized date ideas.

Are my chats stored on your servers?

No. The chat text is sent to Anthropic’s API for real-time processing, and we don’t store it permanently once the analysis is done. We only save the analysis result, which you can see on the contact’s profile.

How accurate is the analysis?

The quality of the analysis depends on the length and nature of the conversation. Longer, more natural chats produce better results. We recommend it as a supporting tool, not as a final verdict on anyone.

Do I need to export the whole chat?

No. MatchMGT processes up to the first 40,000 characters of the exported chat. You can paste just part of it if you prefer, although more context usually gives better results.

Privacy and security

Is my data safe?

Yes. All communication is encrypted with HTTPS/TLS, passwords are stored hashed (never in plain text) and access to your account is controlled with JWT. Our infrastructure runs on Cloudflare, one of the most trusted security providers in the world.

Do you share my data with third parties?

No. We don’t sell, rent or trade your personal information. We only work with Anthropic (for AI analysis), Cloudflare (infrastructure) and Polar (payments), each subject to its own privacy policy.

Can I delete my account and my data?

Yes. You can request full deletion of your account and all your data by emailing us at [email protected]. We process the request within 30 business days.

Does MatchMGT have ads?

No. MatchMGT doesn’t show ads or let advertisers pay to appear in the app. Our only source of revenue is the premium subscription.

Support

How can I contact the team?

You can email us at [email protected] or send us a message on Instagram (@matchmgt). We try to answer every question within 5 business days.

Where do I report a bug or suggest a feature?

Email us at [email protected] describing the issue or your suggestion. We really value user feedback to keep improving the app.

Still have questions?

Write to us and we’ll get back to you within 5 business days.